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Account Changes
How can I reactivate my account?
How do I cancel my account?
How do I change my account type?
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Common Errors
How can I fix a "423 no such article" or a "430 no such article" error when downloading?
How can I fix a "480 authentication required" error?
I get an error with code '400'.
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Getting Started
I want to manually set my port settings, how do I do this?
Origins of the emails we will send
What can I do to improve my download speeds?
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New User Questions
Are my downloads unlimited?
How can I sign up?
What is a traceroute and how do I perform one?
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Payment Questions
I’ve paid, but didn’t receive any information yet.
What payment methods are accepted?
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Usage and Troubleshooting
Are uploads counted?
Does XLNed track my usage, and are headers counted?
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